Frequently Asked Questions
Everything you need to know about your Aula gaming gear.
Are Aula gaming keyboards compatible with consoles like PS5 and Xbox?
Yes, most Aula mechanical keyboards are plug-and-play compatible with PS4, PS5, Xbox One, and Xbox Series X/S, though some advanced RGB customization may require a PC.
How do I customize the RGB lighting effects on my keyboard?
You can cycle through built-in lighting modes using specific FN key combinations detailed in your manual, or download the official Aula driver software for per-key RGB customization.
What is your return policy for defective electronics?
We offer a 30-day money-back guarantee. If your keyboard arrives with any hardware defects, we will provide a prepaid return label and a full refund or replacement.
Do you offer international shipping?
Yes, we ship our gaming peripherals worldwide. Delivery times typically range from 7 to 14 business days depending on your location and selected shipping method.
What kind of switches do Aula keyboards use?
Aula keyboards feature high-quality mechanical switches, including Blue (clicky), Brown (tactile), and Red (linear) options, designed for a lifespan of over 50 million keystrokes.
Is my purchase covered by a warranty?
All Aula gaming products come with a standard 12-month manufacturer warranty covering any internal hardware failures or manufacturing defects.